Once in a while I hear from a rider that a prior Uber driver has not offered to load or unload their luggage. I personally believe that it is always the driver's role and responsibility. Some Uber drivers may disagree with this approach. I make many hotel pick-ups and airport drop-offs and routinely load and unload passenger luggage. This definitely gives your riders the confidence that you "care for them" and their possessions ... and that they are in good hands. When driving sub-compact car like my Toyota Corolla with 2-3 riders each with their own luggage you may have to get creative by clearing the necessary space in your trunk and/or front passenger seat. Finally, as drivers we know that "tips" are no required and yet greatly appreciated. Handling luggage just might put a few extra dollars in your pocket. Drivers, please send your comments to Uber Driver Best Practices. See you on the road!
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